Safe Shopping on the Web
Online shopping is convenient and fun, but not fraud-free. Checking for site credibility and being aware of consumer rights ensure safety in Web shopping.
Shopping on the Internet can be convenient and hassle-free. It helps save time, energy and money. But it also has its downside. Shopping on the Web puts customers at risk of fraudulent transactions and product scams.
Here are some suggestions on how online shoppers can avoid the pitfalls of fraud and other online shopping problems.
Check for Store Ownership
Is the merchant a company or an individual? Before purchasing any item being sold on a Web site, customers should find out who owns and operates the online store. They can check for quality assurance certificates or seals on the Web site.
Relevant customer recommendations and product testimonials are helpful in choosing a good online store. If the site has received mostly positive feedback from credible people and product reviewers, then it must be worth looking into.
Do Some Comparison Shopping
Comparison shopping is the best and smart way to shop online. With a few clicks (and definitely no legwork!), online shoppers can compare prices and shopping deals from one online store to another. Checking the same product and looking for detailed product information at several sites leads to the best bargains.
The legal protections of a consumer might be different when buying from an individual. Before completing an online transaction, customers should carefully read the online store’s delivery and return policies. It is best to choose a store that allows clients to request refund, product replacement, or cancellation of order. A good online store must also have a dependable contact form that allows customers to send a complaint in case they are dissatisfied with a product.
Customers should review the merchant’s policy for handling and protecting personal information and provide only the information that is being asked for.
Opt for Payment Facilities That Have Unique Fraud Features
Online stores should have a secure transaction system or a payment facility that offers unique fraud features. Some of the most trusted online payment facilities are PayPal and Google Checkout. Before entering credit card transaction, customers can do a background check by asking friends who have successfully shopped online using a particular payment system.
Protect Financial Information
At the end of every transaction customers must make sure that their credit card information will not be stored in the system. Refreshing or reloading the Web page and clearing the memory and disk caches remove credit card information from the computer and browser.
Online shopping can be safe and convenient if done with trusted merchants. Customers must constantly be on the lookout for possible fraud or online scams and assert their rights as consumers.